Dear Valued Customers
In response to the current Victoria state of disaster announcement and the new restrictions placed upon businesses in both Melbourne and the state of Victoria we would like to give an update to reassure our customers that we are willing and able to function during the stage 4 restraints.
Our staff will be available via phone 03 8540 0100 and via email email@example.com as per usual to assist with any sales or support queries – no changes here. Orders can still be placed and managed via www.avad.com.au. However, our showroom and customer pickups have been suspended until further notice to limit exposure. All stock needs to be freighted out until the 6 week lockdown period is over.
AVA will continue shipments as per usual via our freight carriers. To request a freight quote please call 03 8540 0100 or email firstname.lastname@example.org and our staff will be happy to assist. We are lucky to have branches in both Queensland and Victoria and therefore we aim to give our customers consistent supply with stock from either warehouse.
Most of all thank you very much for your continued support during the pandemic and most importantly your understanding and cooperation. Working together, we will get through this and come out stronger.